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      BUILDING WORKS IN PROGRESS AT THE SURGERY

We are pleased to announce that construction work has commenced at Westdale Lane Surgery which, when completed, will provide four new additional consulting rooms.

The building works are to the rear of the building and as a consequence it has been necessary to close the rear car park for the duration of the work.

Although this has reduced the parking available, you are still able to park in the area between the surgery and the pharmacy. There is also a two hour free pay and display car park a short walk from the surgery.

We anticipate the work to be completed by early March and thank you for your patience and understanding during this

Urgent information about the coronavirus

If you are worried about your symptoms, please call NHS 111. Do not go directly to your GP or another healthcare environment

1. Preventing spread of infection

There are general principles you can follow to help prevent the spread of respiratory viruses, including:

  • wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after taking public transport

  • avoid touching your eyes, nose, and mouth with unwashed hands

  • avoid close contact with people who are sick

  • if you feel unwell, stay at home, do not attend work or school

  • cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it

  • clean and disinfect frequently touched objects and surfaces in the home and work environment

  • if you are worried about your symptoms, please call NHS 111. Do not go directly to your GP or another healthcare environment

  • see further information and the Public Health England Blog

There is currently no vaccine to prevent 2019-nCoV acute respiratory disease. The best way to prevent infection is to avoid being exposed to the virus.

2. Actions on return from China

If you have returned from anywhere in Hubei province, including Wuhan, in the last 14 days:

  • stay indoors and avoid contact with other people as you would with other flu viruses. You can find more information about how to do this

  • call NHS 111 to inform them of your recent travel to the area

If you have lived with or had close contact (within 2 metres for 15 minutes of more) with a confirmed case of 2019-nCoV, you should contact NHS 111 for further advice.

If you have returned from China and you are not unwell at the moment, you do not need to be in hospital. It is better for you to stay in familiar surroundings if you can. If you do become unwell, call NHS 111 immediately in order for you to be assessed by an appropriate specialist in hospital, as quickly as possible.

Your family do not need to take any precautions or make any changes to their own activities.

It is not necessary to wear a face mask.

3. Symptoms and what to do

You should look for any of the following symptoms in the 14 days after the day you return from China:

  • cough

  • difficulty in breathing

  • fever (a temperature of 38 degrees C or higher)

If you have any of these symptoms, you should:

  • if it is an emergency, call 999 and explain to them that you have returned from China in the last 14 days

  • if you are unwell, but it is not an emergency, call NHS 111 and explain to them that you have returned from China in the last 14 days

Whilst you await further advice from NHS 111:

  • avoid contact with others

  • stay at home, do not attend work or school

  • do not travel while sick

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw tissues in the bin

  • wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser if soap and water are not available

Extra evening and weekend appointments available in local area

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

If you require medical attention when we are closed, please read the following information:

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency care Practitioners.

 

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 

During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.

 

For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Nottingham NHS Urgent Care Centre
Seaton House, London Road, Nottingham, NG2 4LA

If you need help for a health problem urgently, the Urgent Care Centre provides quick access to assessment and treatment. The Urgent Care centre is open every day of the year from 7am to 9pm. Just walk in, no appointment is needed. The centre is near the BBC on the London Road Island

NHS 111

If you need medical advice quickly, call NHS 111. Available 24 hours a day, 7 days a week, when you call NHS 111 you will be assessed, given advice and directed to the local service that can best meet your needs. An out-of-hours GP service is available for illnesses and injuries that cannot wait until we reopen.

 

In an emergency – call 999

If you or someone else has: loss of consciousness/ severe breathing difficulties/ heavy bleeding/ severe chest pains/ possible broken bones/ deep wounds/ stroke/ swallowed something harmful or poisonous/ taken a drug overdose then go to the Emergency Department at the QMC or call 999.

Please remember the Emergency Department is for emergencies only!

 

(Site updated 08/02/2020)
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